Telecommunications Test and Monitoring Solutions

Teraquant is your path to a competitive advantage. Revenue is under pressure; you need to contain costs. Easily implemented efficiencies would help, delivering savings direct to your bottom line especially if they are guided by professionals who have been practicing for decades. Teraquant people have a passion for test, monitoring and quality. That’s what we do. Because we help you to deploy quality product from your lab, or find inefficiencies in Network Operations for a fraction of the price, we provide you with a competitive advantage.

When your Operations are lean, resources stretched and your SMEs and Executives are working all hours, how do you retain your competitive advantage and increase margins?

Palladion is quite special and unique and will assist you in the following business objectives:

• Reduce Support Operations Costs
  One of our customers measured 37% reduction in support costs over their first year of deployment
• Guarantee Customer Quality of Experience
  Quality will become your main differentiator, if not already. Achieve Total Quality Management of VoIP and Circuit Switch voice services through prioritized notification and diagrammatic visibility of network events.
• Protect your Revenue
  A recent case study we performed revealed $5 Million worth of Revenue leakage from $100 Million of annual revenue
• Increment your Revenue through implementation of Managed or Premium Services
  Our monitor solutions uniquely interact with your network elements and back-office systems
  For example: Measure speech quality for every call; if MOS < 2.0, send a message to your Billing System saying ‘Do not charge for this call’
• Protect your Reputation
  VoIP Switch software running on Standard servers (above, or under the covers) is low-cost but susceptible to intrusion by those who intend to abuse your services and bother your customers

Teraquant’s monitor solutions from IPTEGO and Utel offer the first holistic approach to VoIP and traditional Voice Services Management. Uniques include:

• Holistic Network View — Network, Devices, Trunks
• Talks to other Network Elements — Sends SIP messages (EG: BYE, OPTIONS, or API) to other Network Elements (EG: Billing Systems, SBC’s)
• User Behavior — How your users use…or Abuse
• Correlation — Advanced and Flexible; scriptable, if necessary
• Scripting — Analysis limited only by the imagination

Teraquant is an owner-operated Test Systems Integrator and network monitoring solutions provider. We work with a select number of engineering test vendors who are leaders in their respective focused areas of test and monitoring. These comprise test solutions for wireless, wireline and video manufacturers and service providers throughout the Americas. Teraquant is a unique test company. Not tied to any specific vendors’ product line or roadmap, we can configure test solutions specific to any customer requirements, integrating third-party test technologies and adding custom software where necessary.

Please click on a region of interest to be directed to more information.

1. Radio Access Networks
2. Circuit Switch Core
3. Wireline Access Network
4. IMS & VoIP/IM
5. Application Servers
6. System Architecture Evolution

Teraquant provides solutions for Telecom Network Monitoring, including SS7 Monitoring, ISDN Network Monitoring and SIP Network Monitoring. These Telecommunications Network monitoring solutions simplify the isolation of customer and network problems and proactively report on network inefficiencies and customer impacting faults. All layers of traditional circuit-switched (SS7 and ISDN) and VoIP signaling are supported including MTP, ISUP, TCAP, AIN and MAP. Problems relating to Local Number Portability, roaming, CNAM, handover problems, registation failures, Quality of Service, Global Title Translation, performance of Interconnect partners are all elegantly addressed, together with every other possible event related to Telecom Voice Network Monitoring.

Reactive customer care and the associated costs are a thing of the past! Now you can see the drop in your end-user’s service level and have it fixed before they call. Proactively monitoring your voice network is now so cost-effective that costs for Network Operations and Customer Care can be reduced substantially.

• SS7, ISDN and SIP Fault Management: Isolate problems from anywhere in your network in minutes.
  Correlate VoIP to TDM
• SS7, ISDN and SIP Performance Management: Report on the performance delivered to your customers proactively, and that delivered to you by your Interconnect Partners/IXC’s.
  Eliminate unprofitable routes
• SS7, ISDN and SIP Capacity Management: Measure and Baseline Utilization of all Signaling Bandwidth.
• SS7, ISDN and SIP Billing Verification: Recover huge amounts of lost revenue by monitoring to ensure all minutes are billed correctly.
  Detect Phantom Traffic
• SS7, ISDN and SIP Fraud Management: Set triggers to detect suspect fraudulent events.