Which One of These is You?
You wish you could clone yourself. There is enough work for two of you to do., You are constantly distracted with operational problems., You are not able to complete the many engineering projects you need to., You would like to double your company’s profits.
If you are using one of the following methods to troubleshoot problems
- Syslogs and on-board server or switch diagnostics.
- Old legacy network monitoring systems.
- A tool that only provides a Ladder Diagram.
Then you have the opportunity to automate Voice Network Operations
Eliminating huge amounts of time and saving costs.
This is acheived by enabling a few techniques, such as:
- Empowering front-line customer agents to solve problems without escalation.
- Integrating real-time event monitoring with back-office OSS and BSS, automatically implementing remedial action and reporting.
- Proactive Customer Care — calling the customer to inform them the problem has been fixed, before they even noticed there was a problem.
Download this spreadsheet, enter in a few parameters about the scale of your operation, and you have the exact numbers to present to the CEO/COO on how much time and $$$ you could save in your VoIP Network Operations.