Addressing Issues Before They Impact You and Your Customers’ Experiences
Teraquant offers a variety of managed service packages to provide you with expert advice troubleshooting specific operational problems. We assist you with:
- Continuous implementation and monitoring of voice quality
- Measuring call clarity between customer locations from SIP/VoIP or POTS interfaces
- Fraud detection and prevention
- TLS and SRTP analysis
- Regulatory privacy compliance
- Predictive failure anticipation
- Recommendations for Key Performance Indicators (KPI)