Monitoring Encrypted SIP (TLS or SRTP) to Analyze and Troubleshoot
The use of encrypted SIP (Voice) packets is on the rise. This is driven by the ever increasing need for security and growing demands for Unified Communication networks that are increasingly utilizing encryption. New UCaaS systems such as MS Teams do not provide unencrypted voice. They only provide TLS encrypted voice. TQdecrypt is a software product that decrypts TLS and RTP encrypted voice packets. It’s designed to scale with your needs and it works with any SBC and any SIP Monitor. We focus on ensuring that it is effectively deployed and working with a SIP Monitor in your UC Network.
Teraquant offers professional, implementation, and support services. We can advise on key deployment options and ensure that your decryption system is integrated and working in your UC Network. Our support is award winning and our TQdecrypt product was the winner of Oracle OEM Partner Product of the year for its value added to
Oracle SIP Monitor products EOM and OCOM. Teraquant solutions are always designed to ensure you have a choice so you can use the best available network components in your Unified Communication systems. We also offer complete managed services for SIP Monitoring. We can help advise you on the latest advancements in UC Networks.
What’s New for Analysis of Encrypted Services
Here’s a few ways how we can help you ensure encryption meets your compliance standards, performs efficiently, allows you to troubleshoot problems and even alert you when certain streams are not being encrypted.
Special Considerations when Troubleshooting Encrypted SIP Connections
Your enterprise customer is asking you to ensure all phone calls are private. Cloud service providers or UCaaS providers such as Microsoft Teams require your SIP links to be encrypted. However, you need to be able to troubleshoot these services.
- You administrate your SBC
- You secure your own private keys
- But you do not administrate your customers’ E-SBC
- You will not have their private keys
- How do you ensure you can decrypt messages in both directions?
- How do you ensure you can troubleshoot the full conversation?
- Authenticate the client and Authenticate the server
- This presents a problem for troubleshooting
- How do you ensure you can decrypt messages in both directions?
- How do you ensure you can troubleshoot the full conversation?