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Senior Account Director Responsibilities

Teraquant seeks an experienced Senior Account Director to take responsibility for a sales revenue quota, close on a large, active and highly technical portfolio sales pipeline and lead a team of Telesales & Marketing experts to generate leads.

A large amount of autonomy, freedom from a corporate structure would allow the successful candidate to develop, grow in responsibility, show leadership, and fulfil their aspirations at rapid speed and see close correlation between success and compensation.

The successful candidate will capitalize on Teraquant’s thought leadership, reference customers and extensive library of technical resources to achieve sales by helping our customers reduce costs and deliver exceptional user experience in voice and networking operations.

The Senior Account Director will play a central role on our team and further our rapid revenue growth through strong relationship building and a consultative sales approach.

The Senior Account Director Will:

• Execute sales strategy by identifying customer needs and applying them to our solutions and Managed Services, proposing appropriate hardware, software and distinct managed services.
• Follow up on all leads from Marketing campaigns, seek investigatory conference calls to understand in depth the customer’s needs, return on investment and motivation to purchase, within the timescales declared.
• Collaborate with, inspire, help organize, manage, and prioritize the Remote Telesales, marketing and social media team to agree timely objectives and deliverables and assess results, effectiveness and ways of improvement.
• Manage relationships with existing customers to develop new or upsell opportunities.
• Collaborate with the technical team to structure solution and Managed Service demonstrations to highlight the benefits in context of well-defined customer requirements.
• Identify success criteria for evaluation/Proof of Concept for customers.
• Manage and contribute to proposals, Statements of Work and quotations.
• Take responsibility for achieving agreed revenue quota.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Develops customer’s staff by providing technical information and training.
• Contributes to sales engineering effectiveness by identifying short and long term issues that must be addressed, recommending options and courses of action, and implementing directives.

Required Skills and Experience

We are looking for experienced telecom/network technical Senior Account Director professionals with a proven track record in developing new business opportunities with past, current, and targeted customers. This position is for applicants in the Denver-metro/Boulder area who are interested in part-remote work and uncapped commission.

• BA/BS University degree or telecommunications/networking certification.
• Understanding of VoIP technology (SIP, RTP, QoS, voice codecs) and networking.
• Has a background in a technical / networking capacity with an emphasis on troubleshooting, support, and customer service.
• A deep understanding of Unified Communication/VoIP theory and how it applies to an Enterprise communications operational environment
• Multiple years of experience in the unified communications industry or the applicable equivalent
• Experience in a customer-focused sales/engineering role
• Capable of using sales management tools like ZoomInfo, LI/Sales Navigator & CRM
• Collaborating with a remote team.

The ideal candidate will have gained relevant experience by working for a telecommunications company or in the telecommunications department of a business enterprise, working with PBXs or SBC’s, has moved to sales, and achieved sales success and now wishes to move into a management position, taking responsibility for achieving sales revenue from a large region and inspiring the talents of a young marketing team to achieve the revenue potential of a large portfolio of solutions.

Junior Sales Engineer Responsibilities

Teraquant seeks a Junior Sales Engineer to work closely with the sales team and under the Senior Account Director.

A large amount of autonomy, freedom from a corporate structure would allow the successful candidate to develop, grow in responsibility, show leadership, and fulfil their aspirations at rapid speed and see close correlation between success and compensation.

The successful candidate will capitalize on Teraquant’s thought leadership, reference customers and extensive library of technical resources to achieve sales by helping our customers reduce costs and deliver exceptional user experience in voice and networking operations.

The Junior Sales Engineer will play a vital role within our team and further our rapid revenue growth through strong relationship building and a consultative sales approach.

The Junior Sales Engineer Will:

• Execute sales strategy by identifying customer needs and applying them to our solutions and Managed Services, proposing appropriate hardware, software and distinct managed services.
• Follow up on all leads from Marketing campaigns, seek investigatory conference calls to understand in depth the customer’s needs, return on investment and motivation to purchase, within the timescales declared.
• Collaborate with the Remote Telesales, marketing and social media team.
• Nurture relationships with existing customers to develop new or upsell opportunities.
• Contribute to proposals, Statements of Work and quotations under the direction of the Senior Account Director.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Contribute to sales engineering effectiveness by identifying short and long term issues that must be addressed, recommending options and courses of action, and implementing directives, reporting back to the Senior Account Director.

Desired Skills and Experience

We are looking for a telecom/network technical Junior Sales Engineer who is looking to further their career and push themselves to the next level.

This position is for applicants in the Denver-metro/Boulder area

• Understanding of VoIP technology (SIP, RTP, QoS, voice codecs), SD-WAN and networking.
• Has a background in a technical / networking capacity with an emphasis on troubleshooting, support, and customer service.
• A deep understanding of Unified Communication/VoIP theory and how it applies to an Enterprise communications operational environment.
• Some experience in the unified communications industry or the applicable equivalent.
• Some experience in a customer-focused sales/engineering role.

The ideal candidate will have gained some experience by working for a telecommunications company or in the telecommunications department of a business enterprise, working with PBXs or SBC’s, and is looking to move into a sales position.