Spot Communications Issues Before They Affect Your Universal Communications
As online communication continues to merge websites, apps, and voice, and work from home becomes permanent, cloud-based communications has become crucial to businesses of all sizes. From talking to customers on sales calls to internal telecom, companies cannot afford to have unreliable communication technology. With testing and analytics services, get the answers you need straight away.
Thanks to Teraquant’s cloud-based testing, you benefit from the analytics and data of others in the industry and can further crowd-source solutions to your telecom needs.
Let’s Talk Numbers
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The time lost per worker each workday due to telecom issues
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How much carrier app value will be enabled by Big Data by 2025
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The percentage of telecom subscribers who churn through prepaid wireless plans
Benefits of Third-Party Cloud-based Telecom Testing and Analytics
Our cloud-based SaaS analytics services cover a variety of issues, from load and stress testing of your infrastructure to being proactive when it comes to your audio quality on calls. Cloud-based testing gives your company the ability to:
- Assess voice and universal network communications infrastructure for scalability, performance, security, and reliability.
- Test both hardware and software without interrupting your workflow/current telecom setup.
- Isolating delays and pinpointing when they happen, ensuring reliability in communication with customers whether that’s online or by voice.
- Providing visibility on future telecom infrastructure performance and predicting failures.
- Save money and cut costs with pay-as-you-go use.
- Reduce workload and stress on your internal IT/telecom teams by partnering with an experienced third-party analytics provider.
We offer the following cloud-based services to give your telecom teams the information they need to stay proactive:
Load and Stress Testing-as-a-Service
Put your system under extreme load to see ahead and predict when your infrastructure will fail when traffic grows. Determine what VM resources are needed to support this increase in traffic during your busiest business hours. Optimize your performance and system security with Load and Stress Testing. With Teraquant’s load and stress testing, discover the capacity of your telecom infrastructure so you can address weaknesses before they affect your business.
Big Data Analytics-as-a-Service / Predictive Analytics
In today’s data-driven world, analyzing large amounts of data efficiently is critical for success. Discover new opportunities and pinpoint potential signs of failure through predictive data analytics.
SIP Service Assurance-as-a-Service
Staying connected to customers is a primary concern for anyone, and customers don’t have time for lackluster quality phone calls. Troubleshoot your communication flows with the latest SIP monitoring software, and mitigate challenges with your SIP networks thanks to SIP protocol gurus helping your team understand specifics of an issue.
Service & Engineering Reports
We want to leave you feeling assured that your telecom infrastructure can perform to its full potential. That’s why we offer comprehensive service and engineering reporting that your telecom team can reference.From monthly reports to in-depth analysis, we exceed customer expectations with actionable reporting.
Audio Voice Quality Proactive Monitoring-as-a-Service
Make “can you hear me now” a question of the past with VoIP call quality testing. We’ll analyze Audio MOS, MOS score, packet loss, jitter, latency, and more — helping you prevent issues with your call quality with proactive monitoring and analysis of audio voice quality. We even analyze echo, DTMF, and background noise reduction.