With over 100 collective years of experience with many of leaders in the industry, our telecom consultants commission your system ‘right first time’ and ensure it functions fully in your network environment. We are an Oracle Gold partner, certified with advanced Acme Packet training to support and integrate your Oracle Communications solution into your network feeding back to your OSS/BSS.

Our roots are Network Test and Monitoring Systems, so we do pre-assessment of your LAN and its suitability for VoIP, benchmark speech quality before and after installation and set you on the road to the best quality and customer experience and the most cost-efficient support operation for your voice, video and UC services.

Session Border Controller Deployment

Comprises set up of:

  • Basic SBC set up
  • Header Manipulation Rules
  • Advanced Call Routing
  • Phone number/ UA normalization
  • Protocol interworking eg. H.323 to SIP or SIP/UDP v SIP/TCP eg with Lync
  • High-availability & testing
  • QoS Measurement set up with reporting tools
  • Signaling Encryption (TLS)
  • Media Encryption (SRTP or IPSec)
  • Codec Transcoding
  • Load Balancing
  • Interoperability with specific Carrier SIP trunking implementations
  • Accounting & detailed call records for storage in RADIUS database or file systems
  • Transcoding with PESQ/MOS measurements, comparison and trade-off

Deliverables Include

SBC configuration, Documentation, testing and turnover of solution to customer and technical support mechanism.

Training Learning Objectives

  • SBC Troubleshooting
  • Allow the customer to sectionalize a problem: Carrier failure, SBC failure, or Lync failure
  • Adding another carrier or “endpoint” to the Acme SBC environment
  • Assistance to customer with implementing Acme Enterprise MIBS into their existing SNMP manager, (solar winds, HP open view or other NMS)
  • How to see active calls, memory use, CPU use and system health
  • Implement CDR streaming from SBC to customer’s CDR repository
  • Correlation of SBC records with Carrier billing
  • Basic overview of SIP telephone calls and SBC Deployment and operations

When you seek to improve user experience, a service or network performance, Teraquant takes a baseline measurement of the real-time/UC or Wide Area Networking (WAN) problem. Then, we’ll expand into a multi-faceted analysis and deliver a proposal for a customized monitoring system, Services architecture or a new network design that solves your problem with actionable deliverables.

Proposals are defined based on an Hourly Rate or Fixed project costs. Reseller discount available.

Teraquant professional service packages are designed to support your VoIP UC & edge WAN network transition needs. We strategically define what is needed and which products meet the needs. Then we develop a tactical implementation and support plan. Our Professional Service offerings include:

  • PRI to SIP Conversion
  • SBC
  • Active Testing
  • Passive Monitoring & Service Assurance
  • Choose from 10- hour packages for advanced deep-dive troubleshooting with Oracle OCOM/EOM passive monitoring.You also receive advanced user training
  • Fixed costs project-based estimates
  • 20- hour Active Testing packages are also available

Teraquant’s Professional Services

We offer Professional Services for the following Solutions/Products. Click on the buttons below to learn more.

Celebrating 20 Years of Excellence

Two decades of passionately working side-by-side with telecom leaders & business enterprises.
See how Teraquant can improve your business communications today!